Finance thinks that marketing is wasting the budget. Sales won’t talk to engineering. Purchasing believes that the IT department is slacking. It is common wisdom in management science and practice that when teams and departments turn into ‘silos’ they waste resources,...
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Which employees help different business units learn from each other?
It has long been established by management science that organizations that are able to combine and integrate employee expertise across organizational unit boundaries have a competitive edge over those organizations where knowledge remains locked in organizational...