Organizational members often thwart organizational norms through transgressing them, remaking them in new ways, or otherwise working around and through existing norms. Such forms of transgression, which we describe as deviance, have traditionally been examined in a...

Managers’ work is largely a process of working across boundaries. In carrying out strategy, and in communicating workers’ needs and know-how, managers must work across hierarchical boundaries in which they represent and translate the experiences of different actors,...